We will gladly accept your return for a refund, store credit or exchange within 14 business days along on all unworn merchandise.
All sale items are final sale and cannot be returned or exchanged
To ensure the prompt processing of your return, please know that all garment tags MUST be attached to the items.
Our swimwear comes with a removeable hygiene liner to ensure your safety - return items cannot be accepted if the liner is removed.
Please try on your Ola Lily items over your underwear without removing the hygiene liner.
If we receive returned goods in any of the above listed conditions, we will return them to address associated with your account. We will send email notification and arrange an exchange or a refund within 7 business days. A refund only for the merchandise but not shipping.
We suggest to inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in package, please contact us immediately, so we can correct any problems.
All sale items are final sale and cannot be returned or exchanged
To ensure the prompt processing of your return, please know that all garment tags MUST be attached to the items.
Our swimwear comes with a removeable hygiene liner to ensure your safety - return items cannot be accepted if the liner is removed.
Please try on your Ola Lily items over your underwear without removing the hygiene liner.
If we receive returned goods in any of the above listed conditions, we will return them to address associated with your account. We will send email notification and arrange an exchange or a refund within 7 business days. A refund only for the merchandise but not shipping.
We suggest to inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in package, please contact us immediately, so we can correct any problems.
